28/11/2024 |
Permanent |
Full-time
(Monday - Friday (9.30am - 5.30pm))
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Departmental Support Manager |
Private Client |
London |
Farrer & Co is synonymous with the highest quality legal advice and service.
We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.
Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us.
Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them.
Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values. |
We provide specialist legal advice on the whole spectrum of private and business issues, helping clients to preserve and transmit their family assets and wealth (advising on trusts, Wills, probate and tax). We offer a straightforward personal service specifically tailored to clients’ requirements. We have a wealth of experience advising on all the issues clients may have to face in relation to both wealth management and other events of life. |
Organisational Support
- Effective and proactive diary management, and awareness of Fee Earners' workloads to plan ahead, with minimal supervision
- Processes relevant applications, forms or searches, with minimal supervision
- Has a good knowledge of all systems/processes used within the Department
Client Relationship and Business Development
- Provides excellent service to clients, both internal and external, in a timely and professional manner, presenting a positive image of the Firm at all times
- Acts as a first point of contact for Fee Earners
- Provides assistance in the delivery of marketing communications, and records all business development meetings in InterAction
- Recognises, respects and honours client confidentiality at all times
Document Production
- Creates typed work of a high quality, formatting in accordance with house style, at high speed, with accuracy and following internal guidelines
- Makes effective use of the Document Management System
- Creates new documents from the Firm’s templates, using contact data from InterAction where appropriate
- Proof-reads all documents for spelling, grammar and sense, querying wording where appropriate
IT Skills/Systems
- Maintains a high level of proficiency in core IT applications including the Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
File Management
- Adopts a pro-active approach and works with Fee Earners effectively, to maintain regular file management, to ensure all files are up to date, closed and archived, as appropriate
- Keeps accurate records of all files sent to off-site storage via Records
Financial Risk Management
- Prepares bills, as required by Fee Earners
- Prepares AML documentation and obtains relevant documentation from clients in a timely manner, as required by Fee Earners
- Carries out conflict searches and correctly identifies the work type
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- Has excellent timekeeping and prioritises work effectively
- Is flexible, reliable, co-operative and has a professional approach to work
- Works as a positive, friendly and helpful team player
- Communicates in a positive and constructive manner and always interacts in good faith and demonstrates effective listening
- Uses initiative and takes a proactive approach to work by regularly seeking ways to improve secretarial support
- Positively supports and promotes change within the Department
- Adjusts approach to work as the demands require
- Respectfully and confidently puts forward solutions when dealing with competing demands from Fee Earners or others in the Department
- Functions effectively under pressure and acts with confidence and composure
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- Qualified to GCSE standard, grade C (or equivalent) at Mathematics and English essential
- Previous secretarial experience in a law firm essential
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- The hours of work for this opportunity are 09:30am-5:30pm but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary and in response to client demand. You will be expected to follow the firm’s agile working policy, which embraces home working but will require employees to spend a minimum number of days each week in the London office.
- Farrer & Co is an equals opportunity employer who welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.
- We are keen to ensure candidates have the best interview experience possible, if you require any adjustments during the interview or application process please let the recruitment team know.
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Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates. |